White desk with pink accents for an operations manager

No Fluff. Just Flawless Ops.

We build the systems your business actually deserves.

You don’t need another tool. You need operations that actually work.

I work with coaches, consultants, and online business owners in the growth stage, the ones juggling all the moving parts and ready for things to run smoother. If you're growing fast and your systems can’t keep up, I’m here to help you get grounded, organized, and back in control.

Overhead view of a workspace with a gold-colored Apple device, decorative glass jar with flowers, keyboard, colorful binder clips, pencils, and pens on a white desk.

You’re in the right spot if…

• You’ve outgrown sticky notes and scattered Google Docs
• You’re booking clients, but your systems aren’t built to support the growth
• You’re the only one who knows how anything gets done
• You want more breathing room in your day
• You’re ready to scale but don’t want the stress that comes with it

Choose your Ops Adventure.

Whether you need a one-time fix or a systems sidekick — I’ve got you.

I NEED A QUICK FIX

Maybe your tech stack’s a mess. Maybe you need your workflows cleaned up. Maybe you just want someone to finally finish that SOP doc you’ve been avoiding. You don’t need ongoing support, just an experienced brain (and hands) to get it done right the first time.

Perfect for:
- System setup
- CRM buildout
- Workflow cleanup
- PM templates
- Docs, guides, and client experience fixes

I NEED A SIDEKICK

You’re in the growth stage and things are moving fast. You need someone who can jump in, take the lead on systems and projects, and keep the operations train running in the background while you stay in your zone of genius.

Perfect for:
- Monthly ops support
- Systems & strategy check-ins
- Project management
- Delegation & team tracking
- Keeping your business from falling apart while you grow

Woman with long red hair wearing a white blazer standing in front of an office background with plants and shelves.

Hey, I’m Michelle

The person behind the processes.

Hi, I’m Michelle, founder of Stone Ops Co. and your go-to for no-fluff, flawless operations.

With over 15 years of experience in operations, HR, and project management, I help coaches, consultants, and small business owners clean up the behind-the-scenes with systems that actually work. From messy workflows to disconnected tools, I bring structure, clarity, and calm so you can focus on what really matters.

Think automation that saves you time, documentation your team will actually use, and workflows that feel like a breath of fresh air. I’ve supported businesses at every stage from “what even is a workflow” to “we’re scaling and need everything running yesterday.”

If your business needs better systems and smoother ops, you’re in the right place.

You might be wondering...

  • Nope! That’s part of the magic. Most clients come to me with a messy backend, overlapping tools, or a vague feeling that things could run smoother. We’ll figure it out together during your strategy session.

  • Both! I offer one-time projects (like CRM setups or system audits) and ongoing monthly support. If you’re not sure which fits best, just fill out the form and I’ll guide you from there.

  • Because I don’t just throw tools at the problem. I build custom solutions that actually work for you. This isn’t a cookie-cutter setup. It’s ops that fit your business and how your brain works.

Here’s what clients are saying

  • "Michelle's expertise in systems and automations was a game-changer for my business. Her quick problem-solving skills helped me optimize my processes, transforming complex issues into actionable steps.”

    - MT, Nonprofit Program Manager

  • Michelle's professionalism and SOP-writing skills have transformed how I operate. Thanks to her support, my team communication has improved, productivity has soared, and the overall business performance is stronger than ever. “

    - RH, Business Owner

  • "Michelle has always been a dependable resource for me who never missed a chance to surprise me with her creativity. Michelle has been a huge asset everywhere she goes!”

    - LP, HR Manager

  • "Michelle is brilliant and gifted at managing and developing new processes. She has the ability to verbalize and articulate her thoughts into actions.”

    - ML, Consultant

  • "Michelle was very patient and took the time to explain things while training me. She is the type of person to figure out a solution ASAP if a problem arises! Great communicator and go-getter for sure!”

    - CF, Mindset Coach

  • “Michelle's expertise in automation has transformed my business. With her keen attention to detail and proactive approach, she streamlined our processes, allowing me to focus on core tasks and achieve significant growth. Highly recommend!”

    - CB, Creative Business Owner

  • "Michelle took the mess and turned it into a system I can actually use. I finally feel like my business is working with me, not against me."

    -JL, Business Coach

  • "Before working with Michelle, I was drowning in Google Docs and sticky notes. Now I have workflows that make sense, tools that talk to each other, and way more breathing room in my day."

    - AC, Creative Studio Owner

  • "She didn’t just organize my systems. She gave me back my brain space. Michelle understands how I think and built out a setup that actually sticks."

    - DS, Marketing Consultant

  • "Everything felt chaotic before. Michelle stepped in, mapped out exactly what needed to change, and handled the setup. I’m clearer, calmer, and finally moving forward."

    - ST, Business Coach

Contact Us

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We can’t wait to hear from you!